Mmmmmmmmmmm I wonder if I will be classed as a Thomson complaint trouble maker - interesting document to follow!!!  Personally I think being shouted out and assaulted on a Thomson excursion is a valid complaint - what do you think?  Don't get me wrong I am sure some customers are out for whatever they can, but the vast majority like my Thomson complaint will be genuine yet get ignored.


http://www.timesonline.co.uk/tol/travel/news/article4962668.ece