Saturday 4 September 2010

BT phone bill received today - Thomson calls

£4.10 in phone calls whilst on hold to Thomson customer service regarding my Turkey complaint for last month alone (August).

Yet still no resolution.  I feel like Thomson do not care.  We went on holiday in May.  Ash cloud has been blamed etc but come on Thomson's - nearly 4 months to deal with a serious complaint - ridiculous!!!

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